DELIVERY METHODS

During the checkout, you will be asked to choose which delivery method you would like to use. The available delivery methods are the following:

 

  • COLLECT FROM BOTH STORE. You can pick up your order from our store, BOTH, 9 Veikou STR, 11742, Acropolis, Athens, Greece (between our opening hours) and you can pay upon collecting, if you choose so. In this case, you must pick up your order within 10 working days, otherwise your order will be canceled.

 

  • SHIPPING BY COURIER. Both Jewellery Studio works with DHL and ACS Courier

 

Greece

The delivery time in Attica is 1 working day, while in the rest of Greece is 1-3 working days. For more information on delivery times you can call ACS Customer Service at 210 8190000.

 

We offer FREE delivery for orders from €50, while the charge for purchases under €50 is €3 for delivery in Attica and 4.50€ for the rest of Greece.

 

Abroad

In Cyprus we work with ACS Courier. Delivery time is 1-2 working days and the cost is €24. It is offered free of charge for orders from €240.

For the following countries:

 

AUSTRIA (AT), ESTONIA (EE), LITHUANIA (LT), PORTUGAL (PT), VATICAN (VA), LUXEMBOURG (LU), ROMANIA (RO), RO (I), MONACO (MC), SLOVAKIA (SK), BULGARIA (BG), SPAIN (ES), SLOVENIA (SI), FRANCE (FR), ITALY (IT), NETHERLANDS (NL), SWEDEN (SE), GERMANY, CROATIA (HR), HUNGARY (HU), CZECH REPUBLIC (CZ), DENMARK (DK), LATVIA (LV), POLAND (PL), FINLAND (FI)

 

There are two options:

  • DHL ECONOMY DELIVERY. Delivery time is 3-6 working days and the cost is €20.
  • DHL EXPRESS DELIVERY. Delivery time is 1-2 working days and the cost is €34. It is offered free of charge for orders from €340.

 

For the following countries:

 

SWITZERLAND (CH), NORWAY (NO), UNITED KINGDOM (GB)

 

There are two options:

  • DHL ECONOMY DELIVERY. Delivery time is 3-6 working days and the cost is €26. 
  • DHL EXPRESS DELIVERY. Delivery time is 1-2 working days and the cost is €38. It is offered free of charge for orders from €380.

 

For the rest of Europe:

 

DHL EXPRESS DELIVERY. Delivery time is 1-2 working days and the cost is €38. It is offered free of charge for orders from €380.

 

For the US:

 

DHL EXPRESS DELIVERY. Delivery time is 2-3 working days and the cost is €40. It is offered free of charge for orders from €400.

 

For Australia:

 

DHL EXPRESS DELIVERY. Delivery time is 3-4 working days and the cost is €46. It is offered free of charge for orders from €460.

 

For the rest of the world:

 

DHL EXPRESS DELIVERY. Delivery time is 2-6 working days and the cost is €46. It is offered free of charge for orders from €460.

 

For more information on delivery times you can call DHL Customer Service at 210 9890000.

 

Shipments outside the European Union are subject to additional charges that may arise from exchange rate differences, customs clearance, import duties, product restrictions and other local requirements for which our company is not responsible.

 

After the receipt of your order from DHL, we e-mail you informing you with the most possible delivery date and the tracking number that you can use to track the shipment through the site www.dhl.com or by calling the DHL customer service at 210 9890000.

 

Our company does not bear any responsibility for any delays or differences in delivery times from those mentioned above.

 

In case of loss of parcel that the transport company has already received from us, our company does not bear any responsibility, however we will do our best, communicating with DHL, to find or make sure that you are compensated by the transport company. All parcels are sent with their declared purchase value.